josephs

.SCOT

FAQ

"We Cover White Goods" - does that include cover before the lease begins?

No — and this is an important distinction.

We do not cover the repair, replacement, or installation of any white goods before the lease is signed. All essential appliances — such as the fridge, oven, and washing machine — must already be present, working properly, and have passed a PAT (Portable Appliance Test) before we take the property on.

Our offer to cover white goods applies only from the day the lease begins. After that point, we take full responsibility for faults or breakdowns due to normal use.

If appliances are missing or not functioning at the outset, it’s the landlord’s responsibility to bring them up to standard. We’re happy to help arrange testing or replacements where needed — but this would be handled separately and completed before the lease is signed.

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